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Privacy Policy

FULGOR MAGISTRAL - UNIPESSOAL LDA Last updated: June 26, 2026 Welcome to the website fulgormagistral.com (the “Site”), operated by FULGOR MAGISTRAL - UNIPESSOAL LDA. Protecting your privacy is important to us. This Privacy Policy explains what personal data we collect, for what purposes we use it, with whom we share it, and what your rights are, in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – “GDPR”) and other applicable Portuguese legislation.

1. Who is responsible for data processing

The entity responsible for processing the personal data collected through this Site is:
  • Company: FULGOR MAGISTRAL - UNIPESSOAL LDA
  • Tax ID: 519438710
  • Headquarters: Avenida do Atlântico, nº 16, 14º, Esct. 8, Parque das Nações, 1990-019 Lisbon, Portugal
  • Contact: shop@fulgormagistral.com, or through the contact page available at fulgormagistral.com.

2. What personal data we collect

We collect the following types of personal data, depending on how you interact with the Site:

2.1 Order and account data

  • Full name
  • Delivery and billing address
  • Email address
  • Phone number
  • Payment data (processed by third-party payment service providers; we do not store complete credit card data on our servers)
  • Order history and product preferences

2.2 Marketing and communication data

  • Email address, if you subscribe to our newsletter
  • Communication preferences and interaction history with email campaigns

2.3 Browsing data, cookies, and advertising

  • IP address, device type, browser, and operating system
  • Pages visited, products viewed, time spent, and traffic source
  • Cookie identifiers and similar technologies used for analysis and advertising

3. How we collect data

Your personal data is collected:
  • Directly from you, when you create an account, place an order, subscribe to the newsletter, or contact our customer support;
  • Automatically, through cookies and similar technologies, when you browse the Site;
  • Through third parties that provide services to the Site, as identified in section 5.

4. Purposes and legal basis for processing

We process your personal data for the following purposes:
  • Processing and delivery of orders – necessary for the execution of the sales contract (art. 6, para. 1, lit. b) of the GDPR);
  • Customer support and returns management – execution of the contract and legitimate interest in ensuring adequate service;
  • Sending newsletters and marketing communications – based on your prior consent, which you can withdraw at any time;
  • Personalized advertising and remarketing (Meta Ads, Google Ads) – based on your consent, obtained through the cookie banner;
  • Traffic analysis and Site performance (Google Analytics) – based on your consent or our legitimate interest in improving the Site, as applicable;
  • Compliance with legal obligations – including tax and accounting obligations (art. 6, para. 1, lit. c) of the GDPR).

5. With whom we share your data

To operate the Site and provide our services, we share personal data with the following third-party service providers, who act as subcontractors or joint controllers, as applicable:
  • WooCommerce / WordPress / associated hosting – e-commerce platform used to manage the online store, orders, and customer data;
  • Google Analytics (Google Ireland Limited) – statistical analysis of traffic and browsing behavior on the Site;
  • Google Merchant Center (Google Ireland Limited) – displaying product ads on Google Shopping and related services;
  • Meta (Meta Platforms Ireland Limited) – personalized advertising and remarketing through Facebook and Instagram (Meta Pixel/Conversions API);
  • Payment service providers, necessary to process transactions;
  • Carriers and logistics operators, for order delivery purposes;
  • Public authorities, when required by law.
Some of these providers may transfer data outside the European Economic Area (notably to the United States). In such cases, we ensure that adequate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or other mechanisms recognized by the GDPR.

6. Cookies and similar technologies

The Site uses cookies and similar technologies for the following purposes:
  • Essential cookies – necessary for the operation of the Site and shopping cart (do not require consent);
  • Analytical cookies – used by Google Analytics to understand how visitors use the Site;
  • Advertising cookies – used by Meta Pixel and Google Ads/Merchant Center to display relevant ads and measure their effectiveness.
You can manage your cookie preferences through the consent banner presented on your first visit to the Site, and change them at any time in your browser settings or on the Site itself.

7. Data retention period

We retain your personal data only for as long as necessary to fulfill the purposes described in this Policy, namely:
  • Order and billing data: for the period required by Portuguese tax and commercial legislation (generally, 10 years);
  • Customer account data: while the account remains active, and up to 2 years after the last contact, unless there is a legal obligation for a longer retention;
  • Marketing data (newsletter): until you withdraw consent or request removal;
  • Analytical and advertising cookies: as per the periods defined by the respective platforms (Google, Meta), typically between 30 days and 2 years